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CISCO CCNP Collaboration
The new CCNP Collaboration Certification program has been designed to help you prove your skills in the ever-changing landscape of collaboration technologies. The certification covers core technologies and a focus area of your choice. You choose where you want to focus. You choose where to take your career.
Introducing the new, foundational CCNP Collaboration
The new CCNP Collaboration Certification program has been designed to help you prove your skills in the ever-changing landscape of collaboration technologies. The certification covers core technologies and a focus area of your choice. You choose where you want to focus. You choose where to take your career.
The industry’s most widely recognized and respected certification, CCNP sets you apart. It tells the world you know what you are doing.In addition, completing any CCNP certification exam will earn you a Cisco Certification Specialist, so that you will be recognized for your accomplishments along the way.
Actually, you’re just getting started.
Signellent's expert instructor led course is designed for working as well as upcoming professionals. We are proud in stating that we provide a high success rate to our students by way of highlighting the goals for them, starting day one. The following are the course highlights of Signellent.
- The course is designed according to “CISCO guidelines".
- On a daily basis, the instructors pay personal attention in Monitoring and evaluating the candidates' progress.
- Lab exercises are conducted, daily, for extensive familiarity with the equipment.
- Revisions conducted regularly.
- Instructors who are experienced in CISCO and, from the industry.
- The modules of CCNP are designed to meet the objectives of CCNP.
- The course is specially designed, with an aim to achieve proficiency in technology and, CCNP certification.
- From registration time, until course completion, there are dedicated Professional to manage, track and evaluate the candidate's performance.
- The course benefits students who aim to build academic knowledge as it contains, in addition, applied lab exercises.
- Intensive training+ rigorous lab exercises.
- To enable students to prepare better, the Course kit contains reference material and add-ons.
- Apt balance of theoretical and practical application
- To ensure better results, there are "Customised tests" at the end of the course.
- Progress reports of each student is made keeping Stern passing standards.
- For students who wish to practice remotely, there's Lab-on-cloud facility.
- Till the time the students are comfortable with the topic, they can attend the same lecture multiple times.
After you complete this course CCNP Collaboration 300-835-CLAUTO you will be able to:
Automating and Programming Cisco Collaboration Solutions v1.0 (CLAUTO 300-835) is a 90-minute exam associated with the CCNP Collaboration Certification and DevNet Professional Certification. This exam tests a candidate's knowledge of implementing applications that automate and extend Cisco Collaboration platforms, including programming concepts, APIs and automation protocols, and Python programming. The course, Implementing Cisco Collaboration Automation Solutions, helps candidates to prepare for this exam.
After you complete this course CCNP Collaboration 300-820-CLCEI you will be able to:
Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI 300-820) is a 90-minute exam associated with the CCNP Collaboration Certification. This exam tests a candidate's knowledge of collaboration cloud and edge solutions, including Cisco Unified IM and Presence, expressway configurations, Cisco WebEx Teams hybrid and emerging technologies. The course, Implementing Cisco Collaboration Cloud and Edge Solutions, helps candidates to prepare for this exam.
After you complete this course CCNP Collaboration 300-815-CLACCM you will be able to:
Implementing Cisco Advanced Call Control and Mobility Services v1.0 (CLACCM 300- 815) is a 90-minute exam associated with the CCNP Collaboration Certification. This exam tests a candidate's knowledge of advanced call control and mobility services, including signaling and media protocols, CME/SRST gateway technologies, Cisco Unified Board Element, call control and dial planning, Cisco Unified CM Call Control, and mobility. The course, Implementing Cisco Advanced Call Control and Mobility Services, helps candidates to prepare for this exam.
After you complete this course CCNP Collaboration 300-810-CLICA you will be able to:
Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) is a 90-minute exam associated with the CCNP Collaboration Certification. This exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam.
After you complete this course CCNP Collaboration 300-801-CLCOR you will be able to:
Implementing Cisco Collaboration Core Technologies v1.0 (CLCOR 300-801) is a 120-minute exam associated with the CCNP and CCIE Collaboration Certifications. This exam tests a candidate's knowledge of implementing core collaboration technologies including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and collaboration applications. The course, Implementing Cisco Collaboration Core Technologies, helps candidates to prepare for this exam.
Following Topics will be covered in CCNP Collaboration :
Following Topics will be covered in CCNP Collaboration 300-835-CLAUTO Course:
Network Programmability Foundation
- Utilize common version control operations with git (add, clone, push, commit, diff, branching, and merging conflict
- Describe characteristics of API styles (REST, RPC, and SOAP)
- Describe the challenges encountered and patterns used when consuming APIs synchronously and asynchronously
- Interpret Python scripts containing data types, functions, classes, conditions, and looping
- Describe the benefits of Python virtual environments
- Identify the roles of load balancer, firewall, DNS, and reverse proxy in collaboration application deployment
Unified Communication
- Construct API calls to automate CUCM user/phone moves, adds, changes, and using the AXL SOAP API
- Construct API calls to automate dialplan and cluster config using the AXL API
- Describe the capabilities and use of the CUCM CTI APIs TAPI/JTAPI
- Describe the capabilities and use of the CUCM Serviceability Perfmon API and CDR interface
- Describe the capabilities and use of the IP Phone Services API
- Describe the capabilities of Finesse REST APIs and Gadgets
Cloud Collaboration
- Describe Webex Teams REST API capabilities, use, application architectures,authentication mechanisms, and token types
- Implement administrative operations on Webex Teams organizations, users, licenses, and compliance events using the Webex Teams REST API
- Construct a Python script to automate creation of Webex Teams spaces and
- memberships
- Construct a Python script to implement notification
- Construct API calls to implement interactive bots
- Describe the application components involved in conversational bots (Botkit
- components and ecosystem)
- Create a HTML web application embedding Webex Teams and messaging, audio / video using Webex Teams Widgets
- Describe the capabilities and use for the various Webex Teams SDKs
Collaboration Endpoints
- Construct API calls to automate Cisco collaboration room devices using the xAPI SSH interface and xAPI HTTP API (configuration, customization and branding, and making a call)
- Construct a script to monitor Cisco collaboration room device events using the xAPI
- Python SDK
- Describe the capabilities, use, creation, and deployment of custom controls for Cisco
- collaboration room devices using the In-Room Controls Editor.
- Describe the capabilities, use, creation, and deployment of Cisco collaboration room device JavaScript Macros using the Macro Editor
Meetings
- Describe Webex Meetings API capabilities and use to manage users, meetings, events, and trainings
- Describe Webex Meeting API authentication mechanisms
- Construct API calls to implement users and meetings management for Webex Meetings
- Construct API calls to configure Cisco Meeting Server using the REST API
Following Topics will be covered in CCNP Collaboration 300-820-CLCEI Course:
Key Concepts
- Describe the complications of NAT in a Collaboration environment
- Describe the purpose of ICE, TURN and STUN
- Describe Expressway media traversal
- Describe protocol interworking on the Expressway
- SIP < > H.323
- IPv4 and IPv6
- Describe Expressway Licensing
- Option keys
- Release key
- License consumption
- Describe SIP media encryption mode
- Auto
- Force encrypted
- Force unencrypted
- Best effort
- Describe Expressway Core dial plan elements
- Transforms
- Search rules
- Zones
- Regular expressions
- Pipes and links
- Describe key Expressway settings
- DNS
- Network interfaces
- Certificates
- QoS
- Clustering
- Network firewall rules
1.9 Describe Expressway backup and restore procedure (stand alone and cluster)
Initial Expressway Configurations
- Configure key Expressway settings
- DNS
- Network interfaces
- Certificates
- QoS
- Clustering
- Network firewall rules
2.2 Configure Expressway Core dial plan elements
2.2.a Transforms
2.2.b Search rules
2.2.c Zones
2.2.d Regular expressions
2.2.e Pipes and links
2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)
2.4 Configure a Business to Business (B2B) collaboration solution
2.4.a DNS records (focus on Microsoft DNS)
2.4.b Certificates (focus on Microsoft CA)
2.4.c Traversal Zones
2.4.d Neighbor Zones
2.4.e Transforms
2.4.f Search rules
2.4.g SIP trunk integration with Cisco Unified Communications Manager
2.5 Troubleshoot a Business to Business (B2B) collaboration solution
2.5.a DNS records (focus on Microsoft DNS)
2.5.b Certificates (focus on Microsoft CA)
2.5.c Traversal Zones
2.5.d Neighbor Zones
2.5.e Transforms
2.5.f Search rules
2.5.g SIP trunk integration with Cisco Unified Communications Manager
Mobile and Remote Access
- Configure a Mobile and Remote Access (MRA) solution
- DNS records types (not platform-specific)
- Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
- Unified Communications traversal zones
- Unified Communications configuration on Expressway
- HTTP allow list
- SIP trunk security profile on Cisco Unified Communications Manager
- Troubleshoot a Mobile and Remote Access (MRA) solution
- DNS records (focus on Microsoft DNS)
- Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection.
- Unified Communications traversal zones
- Unified Communications configuration on Expressway
- HTTP allow list
- SIP trunk security profile on Cisco Unified Communications Manager
Cisco WebEx Technologies
- Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment
- Configure WebEx Hybrid Services/Connector
- Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
- Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
- Directory Services (Deployment requirements; deployment models,
- infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
4.2.d Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment models)
4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger
Following Topics will be covered in CCNP Collaboration 300-815-CLACCM Course:
Signaling and Media Protocols
- Troubleshoot these elements of a SIP conversation
- Early media
- PRACK
- Mid-call signaling (hold/resume, call transfer, conferencing)
- Session timers
- UPDATE
- Troubleshoot these H.323 protocol elements
- DTMF
- Call set up and tear down
- Troubleshoot media establishment
CME/SRST Gateway Technologies
- Configure Cisco Unified Communications Manager Express for SIP phone registration
- Configure Cisco Unified CME dial plans
- Implement toll fraud prevention
- Configure these advanced Cisco Unified CME features
- Hunt groups
- Call park
- Paging
- Configure SIP SRST gateway
Cisco Unified Border Element
- Configure these Cisco Unified Border Element dial plan elements
- DTMF
- Voice translation rules and profiles
- Codec preference list
- Dial peers
- Header and SDP manipulation with SIP profiles
- Signaling and media bindings
- Troubleshoot these Cisco Unified Border Element dial plan elements
- DTMF
- Voice translation rules and profiles
- Codec preference list
- Dial peers
- Header and SDP manipulation with SIP profiles
- Signaling and media bindings
Call Control and Dial Planning
- Configure these globalized call routing elements in Cisco Unified Communications
- Manager
- Translation patterns
- Route patterns
- SIP route patterns
- Transformation patterns
- Standard local route group
- TEHO
- SIP trunking
- Troubleshoot these globalized call routing elements in Cisco Unified Communications
- Manager
- Translation patterns
- Route patterns
- SIP route patterns
- Transformation patterns
- Standard local route group
- TEHO
- SIP trunking
Cisco Unified CM Call Control Features
- Troubleshoot Call Admission Control (exclude RSVP)
- Configure ILS, URI synchronization, and GDPR
- Configure hunt groups
- Configure call queuing
- Configure time of day routing
- Call park
- Meet-me
- Call pick-up
Mobility
- Configure Cisco Unified Communications Manager Mobility
- Unified Mobility
- Extension Mobility
- Device Mobility
- Troubleshoot Cisco Unified Communications Manager Mobility
- Unified Mobility
- Extension Mobility
- Device Mobility
Following Topics will be covered in CCNP Collaboration 300-810-CLICA Course:
Single Sign-On (SSO) for Collaboration Applications
- Describe these types of SSO as they relate to Collaboration
- Smart card
- Integrated Windows AD
- Kerberos
- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later
- Assertion
- Protocol
- Binding
- Profiles
Cisco Unified IM and Presence
- Configure Cisco Unified Instant Message and Presence on premises
- High availability
- Calendar integration
- Apple Push Notification Service
- Persistent chat
- Federation configuration (XMPP and SIP)
- Centralized Cisco Unified IM&P
- Troubleshoot Cisco Unified IM&P on premises
- XMPP
- High availability
- Calendar integration
- Apple Push Notification Service
- Persistent chat
- Federation configuration (XMPP and SIP)
Cisco Unity Connection and Cisco Unity Express
- Configure these in Cisco Unity Connection
- Call handlers
- Voicemail transfers and greetings
- Routing rules
- Distribution lists
- LDAP integration
- Troubleshoot these in Cisco Unity Connection
- Call handlers
- Voicemail transfers and greetings
- Auto-Attendant
- Routing rules
- MWI
- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
- Basic call handler scripting (Auto-Attendant)
- Voicemail management
- MWI
- User management
- Troubleshoot Cisco Unity Express integration to Cisco Unified CME
- Basic call handler scripting (Auto-Attendant)
- Voicemail management
- MWI
- User management
Application Clients
- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration
Following Topics will be covered in CCNP Collaboration 300-801-CLCOR Course:
Infrastructure and Design
- Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
- Licensing (Smart, Flex)
- Sizing
- Bandwidth
- High availability
- Disaster recovery
- Dial plan
- Security (certificates, SRTP, TLS)
- QoS
- Describe the purpose of Edge devices in the Cisco Collaboration architecture such as
- Expressway and Cisco Unified Border Element
- Configure these network components to support Cisco Collaboration solutions
- DHCP
- NTP
- CDP
- LLDP
- LDAP
- TFTP
- Certificates
1.4 Troubleshoot these network components in a Cisco Collaboration solution
1.4.a DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
1.4.b NTP
1.4.c LDAP integration on Cisco Unified Communications Manager
1.5 Explain these components to support Cisco Collaboration solutions
1.5.a SNMP
1.5.b DNS
Protocols, Codecs, and Endpoints
- Troubleshoot these elements of a SIP conversation
- Call set up and tear down
- SDP
- DTMF
- Identify the appropriate collaboration codecs for a given scenario
- Configure codec negotiations
2.4 Deploy SIP endpoints
2.4.a Manual
2.4.b Self provisioning
2.4.c Bulk Administration Tool (BAT)
2.5 Troubleshoot collaboration endpoints
Cisco IOS XE Gateway and Media Resources
- Configure these voice gateway elements
- DTMF
- Voice translation rules and profiles
- Codec preference list
- Dial peers
- Configure ISDN PRI/BRI
- Troubleshoot ISDN PRI/BRI
- Configure and verify the MGCP
- Identify the appropriate media resources for a given scenario (hardware and software)
Call Control
- Describe the Cisco Unified Communications Manager digit analysis process
- Implement toll fraud prevention on Cisco Unified CM
- Configure globalized call routing in Cisco Unified CM
- Route patterns (traditional and +E.164 format)
- Translation patterns
- Standard local route group
- Transforms
- SIP route patterns
- Describe Mobile and Remote Access (MRA)
QoS
- Describe problems that can lead to poor voice and video quality
- Latency
- Jitter
- Packet loss
- Bandwidth
- Describe the QoS requirements for these application types (voice and video)
- Describe the class models for providing QoS on a network
- 4/5 Class model
- 8 Class model
- QoS Baseline model (11 Class)
- Describe the purpose and function of these DiffServ values as it pertains to collaboration
- EF
- AF41
- AF42
- CS3
- CS4
- Describe QoS trust boundaries and their significance in LAN-based classification and marking
- 5.6 Describe and determine location-based CAC bandwidth requirements
- 5.7 Configure and verify LLQ (class map, policy map, service policy)
Collaboration Applications
- Configure Cisco Unity Connection mailbox and MWI
- Configure Cisco Unity Connection SIP integration options to call control
- Describe Cisco Unity Connection call handlers
- Describe Cisco Unified IM&P protocols and deployment
- XMPP
- High availability
- Deploy Cisco Jabber on premises